Position title
Medical Front Office Receptionist

The Medical Receptionist is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians’ schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directing patient questions to appropriate people. Works as a team member to facilitate patient care and optimize the patient experience.


Handle high volume incoming calls

Review the charts and insurance referrals/authorizations and taking appropriate action to assure proper maximal reimbursement

To assist the physicians and/or administrators in all business and patient care responsibilities

Communicates effectively and courteously with and demonstrates a caring attitude toward patients and their families

Greet, direct and assist large numbers of visitors and refers visitors to various areas

Ensure all patient demographic and insurance information

Answer telephones using correct telephone etiquette at all times, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc… as necessary

Review patient intake information to verify insurance coverage

Verify patient insurance information, call for insurance authorization, patient address, telephone, etc.

Responsible for scheduling new and follow up appointments including patient testing



High School diploma or equivalent required.

Three years recent experience in a related position in a medical office experience preferred

Ability to prioritize jobs duties and meet deadlines

Ability to effectively work on many tasks at one time

Have superior customer service and verbal and written communication skills

Strong computer knowledge; experience preferred

Employment Type
Full-time, Temporary to Permanent
Beginning of employment
Duration of employment
Long Term
Healthcare/ Medical Office
Job Location
Pasadena, 91107
Working Hours
8:00 AM to 5:00 PM
Base Salary
Date posted
February 13, 2019
Valid through
February 28, 2019
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